Total Eren (hereinafter “Total Eren” or “we”) is aware of its duties regarding the protection of personal data. We are vigilant about using your data responsibly while maintaining a confidential framework.

This privacy policy informs you of Total Eren’s commitments regarding your data that may be collected by this Website.

This page aims to explain in a concise, transparent and understandable way what types of data the site is likely to collect, why these data are collected and for how long they can be retained.

You can, at any time, manage your privacy settings from the “Manage your cookie preferences and complaints” section.


Use of cookies and web beacons

Total Eren uses cookies to improve your user experience on its site and to protect the site. A cookie is a small file that does not allow the identification of the user but that records information about the browsing of a terminal on a site.

The data collected by these cookies are as follows:

  • Connection identifier;
  • IP address;
  • Unique identifier of the device;
  • Date and time of connection.

These data are collected when the user connects to the site.

The data controller will store all the data collected for one (1) year in the computer systems of the site and under reasonable security conditions.

The collection and processing of data serves the following purposes: audience measurement and traffic analysis to provide a better user experience.

The personal data collected by the site are not sent to any third party and are processed only by the site publisher (Twinbi agency).

You can reject cookies using the information banner located on the home page of our site and the settings of your browser software.

The period of validity of your consent to the use of these cookies will not exceed thirteen months, pursuant to Decision no. 2013-378 adopted by the CNIL on 5 December 2013, and may be extended by a further manifestation of consent.

Use of Google Analytics

The site uses Google Analytics, owned by Google LLC.

We inform you that the information obtained from the cookies on your use of the site is likely to be sent to a Google LLC server in the United States on which it is saved.

Google LLC processes the information obtained through this process according to its own privacy policy, which can be viewed at:

Total Eren uses Google Analytics for audience measurement and traffic analysis to provide a better user experience.


The site is hosted by Amen, whose registered office is located at: 12-14, Rond-Point des Champs Elysées, 75008 Paris.

The host may be contacted by email at the postal address provided above.

For the purpose of preventing external attacks, the host stores the connection logs in a text file accessible only by the server administrator for a period of one year. This contains the public IP address of all visitors.

The data collected and processed by the site are exclusively hosted and processed in France.


In accordance with the regulations on the processing of personal data, the user has the rights listed below.

In order for the data controller to comply with his/her request, the user must provide it with his/her first and last name as well as his/her e-mail address.

The data controller must answer the user within a maximum of 30 (thirty) days.

In certain circumstances, you have the following rights regarding your personal data:

  • Request access to your data;
  • Request the correction of your data;
  • Request the erasure of your data;
  • Request a limit on the processing of your data;
  • Request the transfer of your data in a workable format;
  • Oppose the processing, for a legitimate reason;
  • Define directives for the fate of your data after your death.


Due to legal or regulatory obligations, Total Eren may not be able to respond favourably to your request. If this is the case, you will be duly notified of the reasons.

For any information on or exercising of your data protection rights on the processing of personal data, please contact Total Eren by telephone at 01 40 69 05 00 or by mail at the postal address below (signed letter with a copy of an identity document):

Total Eren – Direction de la Communication

37, rue La Pérouse

75016 Paris



If you think that Total Eren is processing your data contrary to the Regulations, you can file a complaint with the French Data Protection Supervisory Authority (CNIL). This is the supervisory authority responsible for issues related to the processing of personal data. The CNIL can be contacted at 3, Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07, by telephone at 01 53 73 22 22, and on its website:

Total Eren thanks you for reading this Policy.